CLIENT SUCCESS MANAGER

$85,000 - $145,600/Yr

Fusco Personnel - Wynantskill, NY

Full-time

Wynantskill, NY

Administrative and Support Services

About the position

The Client Success Manager is responsible for fostering strong relationships with clients to ensure their satisfaction and success with the company's services. This role involves utilizing data-driven insights to enhance client experiences and adapting communication styles to meet the needs of both technical and non-technical audiences. The position is a full-time direct hire opportunity with a hybrid work schedule available.

Requirements

• Bachelor's Degree or equivalent experience in customer success or related field.
• 3 years' experience building strong customer relationships.
• Excellent written, verbal, presentation, and phone communication skills.
• Ability to adapt conversations for technical and non-technical audiences.
• Confident, high-energy, self-driven individual.
• Data-driven approach to client management.
• Experience with CRM and Project Management software tools.

Benefits

• Hybrid Schedule Available
• Direct Hire Opportunity
• Competitive Salary Range of $70-85k