Verisk Analytics - Jersey City, NJ
posted 3 months ago
The Client Success Manager role at Verisk's Auto underwriting group is a pivotal position within the Product Management team, focusing on enhancing client engagement and delivering tailored solutions. This customer-facing role is integral to the growth strategy of the business, emphasizing the importance of collaboration between the sales and product teams to ensure a seamless and high-value experience for customers. The Client Success Manager will be responsible for developing go-to-market strategies and collateral for the suite of Auto underwriting products, ensuring that these materials effectively communicate the value proposition to clients. In this role, the Client Success Manager will engage directly with key customer opportunities and existing accounts, working closely with sales partners to craft customer-specific pitches and solutions. This involves a deep understanding of customer needs and account patterns, allowing the manager to identify growth and expansion opportunities within the existing customer base. The position requires a proactive approach to problem-solving, leveraging strong communication skills to articulate complex ideas clearly and effectively to both internal teams and external clients. As a remote position, the Client Success Manager may have limited travel requirements, allowing for flexibility while still maintaining a strong connection with clients and stakeholders. The role demands a blend of strategic thinking and hands-on execution, making it essential for the manager to be adept at prioritizing tasks and managing competing priorities in a dynamic work environment.