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Mountain Management Servicesposted 3 months ago
$31,200 - $42,286/Yr
Full-time - Entry Level
Ringgold, GA
Professional, Scientific, and Technical Services
About the position
The Clinic Receptionist at Mountain Management Services plays a crucial role in ensuring a smooth patient intake process and providing general administrative support within the clinic. This position is responsible for managing patient check-ins and check-outs, scheduling appointments, and maintaining accurate patient records, all while adhering to clinic policies and regulatory requirements. The role emphasizes a commitment to enhancing the patient experience in a healthcare setting.
Responsibilities
- Perform patient check-in at the time of visit and complete all necessary paperwork to ensure an efficient admitting process.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays and deductible amounts.
- Copy/scan patient access related hardcopy materials into the electronic medical record.
- Prepare charts for patient appointments ensuring all necessary information is complete.
- Conduct all functions associated with patient check-out including pricing services and collecting patient responsibility payments.
- Schedule follow-up appointments as needed.
- Perform duties involving record filing and retrieval and assist with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alert patients regarding necessary documentation.
- Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
- Perform other duties as assigned.
Requirements
- High school diploma or GED required.
- 1 year of healthcare experience preferred.
- Experience with electronic medical records (EMR) systems preferred.
Benefits
- Wellness program
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Adoption assistance
- Employee assistance program
- Vision insurance
