Clinical Assistant - Breast Center - CA

Full-time - Entry Level

Onsite - Jacksonville, FL

Hospitals

About the position

At Mayo Clinic, you will become a vital member of a dynamic team at one of the world's most exceptional health care institutions. Our Nursing Care Model combines Relationship-Based Care with an evidence-based approach. This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care. You will also discover a culture of teamwork, professionalism and mutual respect, and—most importantly—a life-changing career.

Responsibilities

• Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team.
• Coordinates details of patient visits which include daily activities of the care providers in a multispecialty medical practice.
• Prepares patients and completes pre-examination record information.
• Manages the flow of patient materials.
• Obtains or verifies patient demographics and properly advises patients of scheduling delays or changes.
• Serves as a direct contact and resource to the patient.
• Performs related clerical duties such as processing prior authorizations and patient appointment communications.

Requirements

• High School Diploma or GED and two years of customer service experience required.
• Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.
• Associate's Degree and coursework in a healthcare related field is preferred.
• Requires computer skills (i.e., Windows-based applications and intranet/internet use) with the ability to key board.

Nice-to-haves

• Ability to work independently, be goal directed and have strong organizational skills.
• Effectively multitask without compromising quality.
• Excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications.
• Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication.
• Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.