Clinical Credentialed Trainer

Bryan Health • Lincoln, NE

442d

About The Position

The Clinical Credentialed Trainer is responsible for providing comprehensive training and support to Bryan Health staff and providers on the Epic system. This role involves leading end-user training sessions, preparing training materials, and offering at-the-elbow support during system go-lives. The trainer will also develop eLearning content and maintain training coordination through the Learning Management System (LMS).

Requirements

• Associate's degree required, Bachelor's degree preferred.
• Minimum two (2) years' clinical experience required.
• Adult education and classroom training experience desired.
• Epic or other related EMR systems experience preferred.
• Pass Credentialed Trainer (CT) credentialing program upon hire with a minimum score of 85%.
• Valid driver's license required if assigned to drive Bryan owned vehicles.

Nice To Haves

• Experience in public speaking and presenting to audiences of all levels.
• Knowledge of computer hardware and software applications relevant to work functions.

Responsibilities

• Leads end-user training using curriculum designed by principal trainers.
• Prepares for class and sets up the classroom.
• Follows up on outstanding questions from the classroom and collects feedback from trainees.
• Helps principal trainers update training materials and creates quick start guides.
• Tests lesson plans and trains environment build.
• Facilitates study halls and personalization labs.
• Administers end-user proficiency assessments and in-system checklists.
• Supports end users with at-the-elbow go-live support.
• Administers post-live refresher, optimization, and skills-enhancement training.
• Assists with responding to IT Service Desk tickets and serves as a point of escalation.
• Develops and maintains content for computer-based training modules.
• Utilizes LMS for training coordination responsibilities related to end user training enrollment.
• Assists with provider personalization and Dragon training.
• Serves as an ambassador of the new system.
• Maintains professional growth and development through seminars and workshops.
• Participates in meetings, committees, and department projects as assigned.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities
• Flexible scheduling options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree