CLINICAL PROGRAM MANAGER

About the position

The Clinical Manager will be responsible for team collaboration and provision of all aspects of patient care and therapy at Skywood's Outpatient Facility. Skywood is part of one of the nation's largest and most respected hospital management companies, Universal Health Services, Inc. UHS is one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Responsibilities

• Responsible for overseeing a cohesive team within assigned program.
• Responsible for implementation of clinical programming with assigned program.
• Provides direct supervision to primary therapist in assigned program.
• Demonstrates clinical knowledge in the areas of assessment, diagnosis, treatment planning, implementation, and documentation in electronic medical record.
• Responsible for updating and collaborating with referents.
• Participates in daily and/or weekly staff meetings regarding each patient and gives recommendations.
• Provides therapy services for individuals assigned to caseload.
• Utilizes agency endorsed patient-centered therapeutic interventions and rapport-building practices, including motivational interviewing techniques, to non-confrontationally enhance consumer insight regarding diagnostic and usage patterns.
• Documents treatment episodes, contacts, treatment plans and sessions according to periodicity and content requirements.
• Demonstrates history of staff development.
• Maintains appointed continuous caseload of actively engaged individuals.
• Responds to crisis as needed.
• Performs other duties as assigned.

Requirements

• Master's degree in psychology, social work, or related field required.
• Licensure or licensure eligible required. Drug and alcohol certification preferred.
• Minimum 3-5 years experience in mental health or substance abuse field required.
• Minimum 2-3 years experience in Motivational Interviewing, Dialectical Behavior Therapy, young adults and women/mens issues.

Nice-to-haves

• Working knowledge of 12-step, DBT and MI technique and programs.
• Excellent verbal and written communication skills required.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Exceptional analytical and problem solving skills.
• Proven ability to handle multiple projects under pressure.
• Must have high level of interpersonal skills.
• Strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, PowerPoint).
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
• Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.