Clinical / Service Delivery Technology Engineer IV, Medical Imaging

About the position

This position is responsible for performing moderately complex corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems. The role also involves preparing diagnostic imaging studies to be transferred to a digital imaging environment independently, as well as performing installations of moderately complex diagnostic imaging systems, electronic image transfer systems, and associated equipment.

Responsibilities

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members.
• Builds relationships with cross-functional/external stakeholders and customers.
• Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers.
• Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses.
• Leads by influencing others through technical explanations and examples and provides options and recommendations.
• Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work.
• Champions change and helps others adapt to new tasks and processes.
• Facilitates team collaboration to support a business outcome.
• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions.
• Encourages team members to adapt to and follow all procedures and policies.
• Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems.
• Escalates high-priority issues or risks, as appropriate; monitors progress and results.
• Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines.
• Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
• Ensures that documentation is adequately maintained by documenting actions taken in the centralized maintenance management system without review upon completion.
• Documents standards, procedures, and protocols for all major processes and ensures that all standards are upheld independently.
• Develops and maintains adequate parts of medical devices and software independently.
• Conducts ongoing preventative maintenance of medical equipment by performing inspections and functionality tests of moderately complex medical devices and software independently.
• Performs scheduled preventative maintenance of moderately complicated medical equipment and software, including replacing parts independently.
• Responds to requests for maintenance that may require advanced judgment and discretion.
• Maintains advanced awareness of the status of ongoing preventative maintenance activities, problems, and concerns.