Cloud Engineer III

About the position

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Responsibilities

• Design, develop, and support scalable, high-quality cloud automation workflows aligned with business and technology strategies.
• Collaborate directly with application teams to prototype and implement CI/CD best practices, ensuring seamless integration with cloud environments.
• Advocate for modern development practices such as Trunk-Based Development, Test-Driven Development (TDD), Acceptance Test-Driven Development (ATDD), and Infrastructure as Code (IaC).
• Conduct proof of concepts (POCs) and technical feasibility studies for proposed cloud solutions and enhancements.
• Troubleshoot and resolve complex production issues, coordinating across teams to ensure timely resolution.
• Manage and optimize the integration of external data streams into both datacenter and cloud environments.
• Work closely with architecture teams to advise on enabling technical work, prioritize initiatives, and optimize value delivery for business stakeholders.
• Ensure cloud environments are highly available and continuously monitored for reliability, performance, and security.
• Continuously enhance and standardize operational procedures to improve efficiency and reduce risk.
• Serve as a Subject Matter Expert (SME) for cloud standards, focusing on Azure and Cloud-Native, 12-Factor Application Development.
• Lead initiatives to automate compliance and enforce governance through policy-as-code practices.
• Provide exceptional customer service to both internal and external clients, upholding world-class support standards.
• Communicate project status, risks, and issues effectively to stakeholders, sponsors, and management.
• Navigate timeline, budget, and scope conflicts independently, escalating only critical or complex issues when necessary.
• Guide change management efforts through proper review and approval processes.

Requirements

• Deep understanding of cloud computing technologies, business drivers, and emerging industry trends.
• Thorough knowledge of Hybrid Cloud Computing, including virtualization technologies and Cloud delivery models such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Strong experience with major Cloud platforms, particularly Microsoft Azure and Amazon Web Services (AWS), including use of native tools such as Azure Resource Manager (ARM) Templates, HashiCorp Terraform, and AWS CloudFormation preferred.
• Hands-on experience in automation and configuration management using tools such as Ansible, Jenkins, and Azure DevOps.
• Expertise with Azure services such as Azure Event Hubs, Virtual Machines, Azure Kubernetes Service (AKS), Blob Storage, Azure DNS, Virtual Networks, Redis Cache, and Azure App Service preferred.
• Strong proficiency in Linux system administration preferred.
• Solid scripting and automation skills using Python, Ruby, or similar languages.
• Experience with cloud operations monitoring and instrumentation using tools such as DataDog, AppDynamics, Splunk, Nagios, or Zipkin.
• Strong background in source control management systems (e.g., Git, Subversion), build systems (Maven, Gradle, Webpack), artifact repositories (Artifactory), and CI/CD tools (Jenkins, Azure DevOps).
• Deep technical expertise in areas such as software or application design, system operations, database architecture, IP networking, IT security, storage solutions, virtualization, and Linux system administration.
• Strong knowledge of Web Services, API Gateways, and application integration design and development.
• Familiarity with Agile methodologies, Scrum, and Application Lifecycle Management (ALM) practices.
• Bachelor's Degree in related field or equivalent work or military experience required.
• 7-10 years experience in an IT environment or relevant role required.
• 5-7 years of Cloud development and support experience such as Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP) required.
• 2-3 years of experience in the consumer banking industry preferred.

Benefits

• Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
• Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging.
• Compensation: Competitive pay and bonus eligibility.
• Work Life Balance: Flexible hybrid work environment, 2 days a week in office.