Cloud GTM - Deal Desk - Kyndryl

Hybrid - Bangalore, IN

Professional, Scientific, and Technical Services

About the position

The Cloud GTM Deal Desk role will provide billing support and oversight on the contractual obligations between IBM Cloud and Kyndryl. In this role, the Cloud GTM Deal Desk focal will work closely with IBM Worldwide Pricing, CIO/Sprint billing team, Cloud Business Office (CBO), Finance and Q2C, to ensure billing accuracy monthly, cloud account transparency and discount accuracy as per the Kyndryl Amendment with IBM Cloud.

Responsibilities

• Kyndryl pricing validation prior to billing
• Cloud account management
• Discount accuracy
• Purchase Order funding for One-year and Three-year commitments with Q2C
• Monitoring Cloud Accounts consumption for purpose of Promo code applicability
• Cloud Backlog reduction working with Finance and Q2C
• Monthly issuing of Cloud Promo Credits as defined in the Kyndryl contract
• Managing the Migration Acceleration program
• Application of Promo Code credits in SLIC IMS accounts - requires manual intervention. Review account, check what discounts are applied
• Kyndryl contract management
• Knowledge of the Support arrangement between IBM and Kyndryl
• Providing updates to Kyndryl Procurement regarding status of disputes, missing PO's, Credits

Requirements

• Bachelor's Degree
• Requires familiarity with and experience working with Q2C around processes from order to invoice to revenue
• Understanding IBM Cloud and or Cloud Consumption
• Experience with Data analysis and pricing
• Financial Root Cause analysis around billing, discounting, product consumption

Nice-to-haves

• Master's Degree
• Familiarity with CFTS contract set up and billing