Cloud System Administrator

About the position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Accenture Federal Services is seeking an enthusiastic and customer focused Cloud System Administrator to join our team delivering mission critical platforms and capabilities. This role will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).

Responsibilities

• Provide support with day-to-day operations, monitoring and validating accessibility, troubleshooting and maintenance of Cloud systems.
• Maintain cloud systems and applications to include software updates, security patches and Secure Technical Implementation Guides.
• Optimize system operations, resource utilization and perform system capacity analysis and planning.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide detailed analysis and feedback to management and internal customers for escalated tickets.
• Support the transfer of enterprise updates across multiple classification levels, enabling low to high file transfers.
• Self-motivated and work independently to deliver timely solutions without direct supervision.

Requirements

• 2 years of relevant equivalent experience in System Administration.
• 2 years of experience with hands on experience with AWS.
• 1 year of Linux system administration.
• Hands-on experience (or comparable toolsets) with Red Hat Ansible and Satellite.
• Willingness to work onsite (hybrid arrangements are possible with this role).
• Must be a US Citizen.

Nice-to-haves

• Red Hat Certified System Administrator (RHCSA).
• AWS Certified Solutions Architect.
• Knowledge of agile methodologies, basic networking knowledge, and DoD system requirements.
• Knowledge of various applications and tools, such as Elastic, Tenable Security Center and Nessus Manager, Keycloak, Guacamole, Terraform and CloudFormation.
• Hold or willing to attain DoD 8570 IAT Level II.

Benefits

• The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and the District of Columbia is: $90,700—$130,100 USD.
• Accenture Federal Services offers a wide variety of benefits.