Dunn-Edwards Corporation - San Ramon, CA

posted 6 months ago

Full-time - Entry Level
San Ramon, CA
Building Material and Garden Equipment and Supplies Dealers

About the position

Dunn-Edwards Paints is seeking a passionate and creative Professional Color Advisor, also known as a Color Consultant, to join our team in San Ramon, CA. This full-time position offers an hourly wage of $23.00 - $24.02 and is ideal for individuals who are enthusiastic about color and design. As a Color Consultant, you will be the go-to expert for assisting homeowners in designing color schemes and palettes, ensuring that they receive professional advice grounded in the principles of interior design. This role is not only about providing color consultations but also about delivering superior customer service, making connections with customers, and offering educated advice based on their needs and preferences. Under the direct supervision of the Store Management team, you will engage with customers both in-store and through community events and tradeshows. Your responsibilities will include utilizing Dunn-Edwards sales aids, such as the Perfect Palette Color System and Adobe Photoshop, to create visual representations of color schemes. You will also be expected to maintain a professional demeanor, attend training sessions, and contribute to the overall operations of the Color Advisor department. This position requires a proactive approach to learning about products and services, as well as the ability to communicate effectively with customers and team members. As a Color Consultant, you will be responsible for keeping appointment schedules, assisting customers on the sales floor, and providing feedback to management regarding customer service and training needs. This role is perfect for individuals who are self-motivated, organized, and capable of working both independently and as part of a team. If you are looking for a dynamic and rewarding position in the interior design field, this opportunity at Dunn-Edwards Paints may be the perfect fit for you.

Responsibilities

  • Assist homeowners in designing color schemes and palettes.
  • Provide superior customer service and make connections with customers.
  • Attend training classes and monthly store meetings to improve operations.
  • Utilize Dunn-Edwards sales aids and Adobe Photoshop for color renderings.
  • Understand different lighting sources and their impact on color perception.
  • Process orders over the phone and in-person, and operate the cash register.
  • Participate in store maintenance and housekeeping duties.
  • Keep appointment schedules and logs for in-store consultations.
  • Offer feedback to management regarding customer service and training needs.
  • Train store sales associates on color design and recommendations.

Requirements

  • High school diploma or GED required.
  • Interior Design degree or currently enrolled in a degree program is required.
  • Excellent verbal and written communication skills.
  • Ability to read, write, and communicate in English is required.
  • Bilingual is a plus.
  • Ability to understand and utilize sales aids and training materials.
  • Ability to work independently and as a team player.
  • Ability to multi-task in a retail setting and meet deadlines.

Nice-to-haves

  • Experience with Adobe Photoshop or similar design software.
  • Knowledge of color theory and design principles.
  • Previous customer service experience in a retail environment.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid sick time
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