Valvolineposted 2 months ago
Full-time - Mid Level
Newton Highlands, MA
Repair and Maintenance

About the position

The Commercial Account Manager is a full-time, exempt position responsible for support and sales of the Valvoline Instant Oil Change commercial business within the states of Massachusetts, Rhode Island and New Hampshire. This is a full-time, exempt (salaried) corporate level position reporting into the Company's Commercial Marketing Manager, with a dotted line relationship to the VP of Marketing and Sales. Geographic location is flexible within the New England market where Henley operates (MA, NH, RI). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Increase commercial business through various forms of digital, social and traditional marketing efforts that define the value of commercial services throughout Henley markets.
  • Knowledgeable of the Company's complete menu of services including all potential services, maintenance management, billing management, vehicle accounting and customer portal.
  • Market and promote Company service offerings via the Internet and other forms of media.
  • Solicit revenue via personal visits, telecommunications, social media and online business networking platforms.
  • Assist in the collection of payment on overdue outstanding invoices for Commercial accounts.
  • Manage the Commercial Markets portal developed by the Company, including providing input and feedback regarding features and related processes.
  • Build and maintain strong relationships with customers to drive repeat business and referrals.
  • Other related job duties as requested by management.

Requirements

  • Exceptional sales skills, including the ability to identify customer needs and propose effective solutions
  • Strong relationship-building skills
  • Adept at use of internet, social media and online business networking platforms
  • Excellent communication capabilities, both written and verbal
  • Strong Computer Skills: Word, Excel, Power Point, Microsoft Teams
  • Ability to thrive in a fast-paced environment
  • Capable of working independently as well as working collaboratively with others
  • Problem solving and analytics skills
  • Well organized and self-starter
  • Strong time management skills

Nice-to-haves

  • Bachelor's degree and/or equivalent work experience
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