Commercial Lines Account Manager - Hybrid

About the position

A Leavitt Group affiliate, Risk Services of Louisiana, is looking to add talent to their team in their Shreveport, LA or Alexandria, LA office. This position can be considered for a hybrid work situation, with availability to come into the office as needed, or fully remote within the states of Louisiana and Texas. We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We're on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work. Teamwork, personal excellence, and growth matters to us, and we know it matters to you, too! When you join us, you'll have the opportunity to continue learning, develop new skills, and grow personally and professionally.

Responsibilities

• Cultivate strong relationships with - and serve as the main point of contact for your portfolio of clients, key vendors, and carriers.
• Respond to clients, insurance carriers, sales team, and supervisors' correspondences and requests in a timely, effective, and professional manner.
• Research and present answers to client questions about their policies and coverage.
• Maintain up-to-date knowledge on carrier products, guidelines, underwriting, and legislative changes in order to make effective recommendations to clients.
• Analyze and compare current exposures to develop renewal or new business specs for marketing.
• Process and submit new and renewal clients for marketing and placement, review and summarize quotes for competitiveness and accuracy, and negotiate rates when appropriate.
• Prepare proposals with the help of the sales team for client presentations.
• Execute accurate invoicing and financing tasks to meet deadlines.
• Process and check policies, endorsements, endorsement requests, and audits for accuracy.
• Execute effective organization by utilizing the Agency's Management System (AMS360) to document any and all information relative to the client and set reminders (suspense/tasks) to ensure follow through.
• Prepare and manage timetables, summaries and/or schedules for the entire book of business with regard to coverage, renewals, deliverables, and marketing strategy.

Requirements

• MUST have P&C Producer License and 3+ years experience in independent agency
• Resident of Texas or Louisiana
• Excellent verbal and written communication skills
• Positive attitude, good listening skills and empathy
• Highly-organized and strong time management skills
• Ability to multi-task in a fast-paced environment within tight deadlines
• Works with integrity and a high-level of confidentiality

Benefits

• Competitive salary (50-65 K DOE)
• Paid sick and generous vacation plan
• Health insurance
• Dental and vision insurance
• 401K with matching employer contributions
• Flexible/Hybrid work schedules
• Wellness program
• Employee assistance program
• Education and advancement opportunities