Commercial Lines Account Manager

Full-time - Mid Level

Lowell, MA

101-250 employees

Insurance Carriers and Related Activities

About the position

The Account Manager at Clark Insurance, a Marsh McLennan Agency, is part of our Business Insurance division which specializes in consulting on property & casualty lines of coverage. The Account Manager works closely with our sales team, clients, and insurance carrier underwriters in order to successfully grow and retain clients. This person acts a client consultant, providing clients with recommendations and advisory services to help them achieve their long-term goals.

Responsibilities

• Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs.
• Provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage.
• Leverage product knowledge to maintain a high service standard for a variety of clients and their product service lines.
• Conduct in-person meetings with clients and carriers and maintain client information using the Applied Epic agency management system.

Requirements

• 3 years of experience in the commercial insurance industry, brokerage experience preferred.
• Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization.
• A bachelor's degree or equivalent experience.
• Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines.

Benefits

• Comprehensive medical, dental and vision plans.
• 401K and company match program.
• Competitive paid time off programs including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development.
• Life Insurance.
• Employee Stock Purchase Plan.
• Paid parental leave.