Commercial Lines Account Manager

GPAC - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

Administrative and Support Services

About the position

The Commercial Lines Account Manager is responsible for servicing and managing a portfolio of commercial lines accounts. This role involves responding to client inquiries regarding policy and coverage, consulting on policy changes, and addressing risk management concerns. The position requires a proactive approach to client service and collaboration with insurance agency producers to ensure client satisfaction and retention.

Responsibilities

• Manage a book of commercial lines accounts effectively.
• Respond to client calls regarding policy and coverage questions.
• Consult with clients on policy changes and risk management issues.
• Market and quote new business and renewals, ensuring competitive coverage and cost ratios.
• Identify, compile, and manage information related to account renewals.

Requirements

• 5+ years of insurance industry experience related to servicing commercial accounts.
• Property and Casualty license is required.
• CIC, CPCU, or other insurance designations are desirable.
• Strong ability to provide consultation and expert advice on risk management issues.
• Excellent verbal and written communication skills.