Commercial Lines Field Underwriter (Eastern Pennsylvania)

Grange Insurance - Lancaster, PA

Full-time - Mid Level

Lancaster, PA

Insurance Carriers and Related Activities

About the position

This position is responsible for achieving growth and profit objectives through appropriate risk selection, book management, business development, and agency management. The role involves underwriting, where the individual will select and price risks for profit and growth, ensuring that new risks are chosen based on department guidelines within delegated authority. The candidate will utilize appropriate forms, pricing, and reinsurance as needed, with documentation reflecting a logical thought process. A strong understanding of risk exposure, classifications, and pricing for exposure is essential. The individual will refer viable risks outside their authority once pre-underwritten, demonstrating sound judgment and decision-making skills. Knowledge of forms, coverage, rating plans, manuals, and company position papers is crucial. In conjunction with Underwriting leadership, the candidate will actively participate in the quality review process and collaborate with Actuarial to implement pricing modeling and monitor performance against the model. It is important to ensure that underwriting actions align with the model by measuring and monitoring pricing by individual, territory, and state. The individual will maintain department service standards and respond to producer needs while ensuring that new and renewal business fits the company strategy and policies. Continuous improvement of the underwriting process is encouraged. In terms of agency management, the candidate will execute agency management routines to build the business and gain relevance. This includes developing and managing a New Business pipeline to ensure a steady stream of business opportunities, managing production, profitability, and relationships with all agencies in the assigned territory. The individual will develop and execute annual success and territory plans, monitor agency performance, and analyze quality, volume, mix of business, and profit for assigned producers. Identifying trends in submission activity and executing actions to achieve policy retention and pricing objectives are key responsibilities. The candidate will also participate in the agency review process and collaborate with the TSM to identify and evaluate new agency prospects, developing new agencies to fulfill Middle Market growth objectives. Training for agencies and their staff on underwriting, sales, product, and process will also be part of the role. Agency travel is required to increase producer awareness of Enterprise underwriting appetites, philosophy, and product offerings, maximizing time with the right agencies. All agency management actions must be recorded in CRM. The position requires the candidate to be located in the Lancaster PA market or surrounding area. As a territory leader, the individual will be responsible for profit, growth, pricing, underwriting quality, and meeting service standards in the assigned territory. Developing and implementing a territory plan to attract desired business and gain relevance with key agents is essential. Mentoring and guiding less experienced underwriters, monitoring market conditions, and developing competitive intelligence will also be part of the role, along with making recommendations regarding new and/or existing products, programs, risk appetite, and services.

Responsibilities

• Select and price risks for profit and growth.
• Select new risks based on department guidelines within delegated authority.
• Utilize appropriate forms, pricing, and reinsurance where needed.
• Ensure file documentation reflects a logical thought process.
• Demonstrate understanding of risk exposure, classifications, and pricing for exposure.
• Refer viable risks outside authority once pre-underwritten.
• Participate in the quality review process with Underwriting leadership.
• Implement pricing modeling in conjunction with Actuarial and monitor performance.
• Maintain department service standards and respond to producer needs.
• Ensure new and renewal business fits company strategy and policies.
• Seek out new ways to improve the underwriting process.
• Execute agency management routines to build the business and gain relevance.
• Develop and manage New Business pipeline to ensure a steady stream of business opportunities.
• Manage production, profitability, and relationships with all agencies in assigned territory.
• Develop and execute annual success and territory plans and monitor agency performance.
• Monitor agency results and follow up with agencies regarding growth/profitability and compliance.
• Analyze quality, volume, mix of business, and profit for assigned producers.
• Identify trends in submission activity and work to meet production targets.
• Execute actions to achieve policy retention and pricing objectives.
• Participate in agency review process.
• Identify and evaluate new agency prospects in collaboration with the TSM.
• Conduct underwriting, sales, product, and process training for agencies and their staff.
• Travel to increase producer awareness of Enterprise underwriting appetites, philosophy, and product offerings.

Requirements

• Bachelor's degree or CPCU designation or comparable education and experience.
• Three or more years of commercial multiple lines underwriting experience preferred.
• Excellent communication, decision-making, sales, and negotiation skills.
• Strong PC skills and work management skills.
• Ability to complete multiple tasks within set deadlines.
• Willingness to continue learning and updating skills.
• Significant travel required to develop effective agency relations.
• Self-starter with the ability to work independently in a remote setting.