Commercial Loan Processor II

About the position

The Commercial Loan Processor II is responsible for processing complex commercial loan applications, ensuring all required documentation is accurate, complete, and compliant with all applicable state and federal banking regulations. This role involves higher responsibility in loan processing, troubleshooting complex issues, and providing detailed administrative and compliance support throughout the loan lifecycle. The position supports loan officers, underwriters, and credit staff with the closing and servicing of loans.

Responsibilities

• Review and verify loan applications and supporting documentation for completeness and accuracy.
• Coordinate with loan officers, underwriters, and other stakeholders to ensure timely processing of loan applications.
• Prepare and process loan documents, including credit reports, appraisals, and title reports.
• Ensure compliance with all federal, state, and local regulations, as well as company policies and procedures.
• Communicate with borrowers to obtain necessary information and provide updates on loan status.
• Maintain accurate and organized loan files and records.
• Assist in resolving any issues or discrepancies that arise during the loan processing stage.
• Monitor loan pipeline and manage deadlines to ensure timely loan closings.
• Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Follows policies and procedures; completes administrative tasks correctly and on time, including mandatory Bank Compliance Training; supports the Bank’s goals and values; benefits the bank through outside activities.
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.

Requirements

• A minimum of 3 years of experience in commercial loan processing or a related role within the financial services industry.
• In-depth knowledge of loan documentation, general underwriting guidelines, and compliance regulations.
• Proven ability to manage complex loan processing tasks with attention to detail and a high level of urgency.
• Strong organizational and time-management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Familiarity with loan processing software such as CSI Nupoint, nCino, or Sageworks Abrigo is preferred.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent oral and written communication skills with the ability to collaborate effectively with team members and clients.
• Ability to communicate complex information clearly and concisely to borrowers, underwriters, and other stakeholders.
• High school diploma or equivalent required; additional education or certifications in finance, banking, or related fields is a plus.
• Ability to work independently and as part of a collaborative team environment.
• Strong interpersonal skills with the ability to develop and maintain professional relationships.

Benefits

• Medical/Dental/Vision
• Life Insurance
• Paid Vacation
• 401(k) Retirement Plan
• Training & Development
• Tuition Reimbursement
• Employee Assistance Program
• Internal Job Posting & Referral Program