About the position
Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. As a Commercial Manager, you will be primarily responsible for executing the commercial strategy while maintaining an attractive image adapted to your client. You will be interested in and learn about products, fashion trends, and competitors in the local retail market. You will have the ability to show the brand's personality and attract the customer's vision through analysis and merchandising. You will be responsible for the general image of your section and adaptation of the layout according to the type of client.
Responsibilities
- Follow and execute all the commercial strategies set by the company.
- Review the news, give locations and mark store/warehouse rotations.
- Execute the best match between the store space and the product.
- Supervise product replenishment.
- Analyze the product (shortcomings, competition and trends) to carry out different actions for better results.
- Conduct commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
- Ensure that customer experience standards are met.
- Maintain continuous communication and feedback with your supervisor (Section Manager) and all teams within the store (managers, experts, specialists).
- Continuously train the team in the commercial part.
- Assist the department to develop the store's sales team.
- Ensure compliance with occupational risk prevention, health and safety regulations.
- Organize people in your section, maximizing the commercial potential of the store.
- Organize the sales team for the execution of all commercial tasks in the most productive way for the store.
- Continuously train the sales team in your section and specialists of the store.
- Identify and propose new profiles for your team.
- Develop, recognize and give constructive feedback for the evolution of the team.
- Responsible as a leader in the store to open registers and support the customer experience by approving returns.
Benefits
- Competitive salary
- 25% discount on purchases
- Internal promotion programs
- E-learning and training programs
- Social projects involvement
- Variety benefit package with a wide range of discounts
