East Alabama Medical Center - Opelika, AL
posted 6 months ago
The Communication Specialist at East Alabama Medical Center plays a crucial role in ensuring effective communication and operational support within the organization. This position is primarily responsible for managing day-to-day operations related to telecommunication systems, which are vital for maintaining high-quality service to all customers. The Communication Specialist must adhere to established policies, procedures, and standards, ensuring that all communications are documented accurately and efficiently. This role is essential in supporting the business goals and objectives of the department, division, and the organization as a whole, contributing to the overall mission of providing compassionate health care. In this position, the Communication Specialist will engage with various telecommunication systems to facilitate communication among staff, patients, and other stakeholders. The role requires a commitment to delivering high-quality service, which includes responding to inquiries, managing calls, and ensuring that all communications are handled promptly and professionally. The Communication Specialist will also be expected to maintain a high level of customer service, reflecting the organization's standards and values. The position is classified as per diem, which means that the Communication Specialist will work on an as-needed basis, primarily during the third shift. This flexibility allows the individual to contribute to the team while accommodating other commitments. The ideal candidate will possess strong clerical skills, including typing, and will be dedicated to supporting the operational needs of the East Alabama Medical Center.