Community Advocacy Program Manager

About the position

The Community Advocacy Program Manager assists the Department Director toward the successful and timely execution of the NAMI San Diego Community Advocacy Program/contract. This includes, but is not limited to: attending most of the mandatory meetings listed specifically in the Community Advocacy contract; supervising all Community Advocacy personnel and volunteers; ensuring Town Halls are well attended, informative, and documented as such; assisting the Department Director with the development, outreach, and documentation for the Peer Council. Supports the APPs team with technical support; liaison with providers related to ASP in order to support program staff success. This is a remote position.

Responsibilities

• Oversees the Community Advocacy Team and ensure all deliverables are met on the Community Advocacy Program contract.
• Facilitates the Peer Council, including authoring the agenda, conferring with the seats to determine the council's needs, hosting the monthly meetings, and being a liaison between council members and BHS services.
• Oversees the Smarts for Advocacy Program, advising the trainers, promoting the program, and ensuring adherence to NAMI National Standards.
• Oversees the NAMI apps program, including the maintenance and development of NAMI SD/IC's three apps.
• Oversees the Peer Support Partners ASP program, advising peer support partners and ensuring each Augmented Service Provider Board and Care facility is visited at least twice a month.
• Facilitates the Annual Youth Mental Health Well Being Celebration, including finding a venue, promoting the event, assembling resource tables, booking entertainment and activities, and organizing the art project.
• Participates in community relations efforts to meet community awareness goals.
• Contributes to creating a stigma-free, recovery positive, person-centered, trauma-informed and culturally competent professional presence in the San Diego community.
• Develops a system to track and report on program activities and progress in meeting established goals.
• Maintains necessary documentation, creates and modifies forms as needed.
• Performs other duties as assigned by the Community and Youth Services Director and works collaboratively with other Program Managers in the department.
• Increases job knowledge by participating in educational opportunities as required.

Requirements

• Direct or indirect lived experience with behavioral health, required.
• Bachelor's degree in Social Welfare, Psychology, Communications, or Education, or equivalent work experience, preferably in a non-profit setting, is required.
• Must have a satisfactory driving record and access to reliable transportation.
• Able to communicate effectively, verbally and in writing.
• Proficiency with computer software (Microsoft Office, Word, Excel), web navigation, and virtual platforms.
• Demonstrated ability to maintain confidentiality.
• Reliable and consistent attendance.