At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Operations Managers are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. This position is also responsible for quality reporting, analysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools. May assist in the creation, implementation, and evaluation of Quality Improvement programs. May direct design, facilitation, training and evaluation of incentive programs and may oversee quality improvement projects and teams. On an ongoing basis, this role leads health plan vendor oversight actions and transportation coordination. If you live in Georgia, you will have the flexibility to work remotely as you take on some tough challenges.