About the position
The Community Assistant (CA) role is a part-time position that offers significant leadership and career development opportunities within a student housing apartment community. The CA is essential in fostering a supportive and vibrant living environment, assisting with marketing and leasing processes, and ensuring resident engagement and satisfaction. This role involves providing exceptional customer service, promoting community activities, and maintaining a safe and inclusive atmosphere for all residents.
Responsibilities
- Provide exceptional customer service to residents and prospective residents.
- Assist residents with inquiries, concerns, and requests in a friendly manner.
- Play a significant role in the leasing and marketing process, including outreach marketing and social media strategy.
- Develop and implement engaging activities and programs to foster community spirit.
- Assist with administrative tasks such as managing resident inquiries and maintaining records.
- Promote a safe living environment by adhering to community policies and reporting issues promptly.
- Collaborate with staff members to ensure seamless operations and participate in training and meetings.
Requirements
- Strong communication and interpersonal skills.
- Ability to lead, motivate, and mentor others.
- Effective teamwork skills and ability to work in a team environment.
- Strong organizational and time management skills.
- Basic computer proficiency and willingness to learn software applications.
- Understanding of and commitment to diversity and inclusion.
Nice-to-haves
- Flexibility to work evenings, weekends, and special events.
- Ability to be on-call for emergencies.
Benefits
- Competitive compensation
- Opportunities for advancement and growth
