Community Benefits Coordinator

Claremedica Health Partners - Deerfield Beach, FL

Full-time

Deerfield Beach, FL

About the position

The Community Benefits Coordinator at ClareMedica is responsible for assisting community members in understanding and applying for various government-sponsored benefits. This role involves external marketing, patient support, and ensuring compliance with regulatory standards while maintaining confidentiality. The position emphasizes teamwork and collaboration to enhance the lives of seniors in the community.

Responsibilities

• Assist community members with questions on and applications for government-sponsored benefits.
• Familiarity with government-sponsored benefits eligibility requirements and guidelines.
• External marketing events participation.
• Maintain confidentiality and protect community members' personal information.
• Comply with Anti-Kickback regulations and ensure compliance with regulatory standards.
• Assist in the orientation/training of new Team Members.
• Work positively and cooperatively with fellow Team Members.
• Assist other Team Members in their assignments.
• Work in conjunction with Carrier Representatives.
• Consider the impact of actions on Team Members throughout the company.
• Provide patient support and interaction.
• Plan and attend events.
• Organize job functions and work area to effectively complete varied assignments within established time frames.
• Attend required training and communicate educational needs.
• Keep current on changes in guidelines and requirements for government-sponsored benefits.

Requirements

• High school diploma or equivalent.
• Experience with eligibility and application process for various government-sponsored benefits such as food stamps, Medicaid, and Medicare savings programs.
• Previous experience as a Community Benefits Coordinator preferred.
• Bilingual is a plus.
• Sales or Marketing experience is a plus.
• Computer literacy required.
• Ability to respond to changing situations flexibly and reprioritize work as necessary.
• Demonstrate initiative to make decisions within scope without direct supervision.
• Knowledge and understanding of all policies and procedures.

Nice-to-haves

• Bilingual proficiency.
• Sales or marketing experience.

Benefits

• Competitive compensation
• Resources and training to support employee growth and wellness