About the position
Northland is seeking a dedicated Community Manager to oversee day-to-day operations at The Estates at Heathbrook, a 384-unit community in Ocala, FL. The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial responsibilities of the community. In addition, the Community Manager will be responsible for profitability, cost control, and maintaining the operating budget. Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Responsibilities
- Oversee day-to-day operations of the community.
- Monitor and enforce compliance with company policies and procedures.
- Supervise onsite staff and vendors.
- Adhere to deadlines on legal or financial responsibilities.
- Manage profitability and cost control.
- Maintain the operating budget.
- Proactively manage resident concerns.
Requirements
- At least two years of experience in multifamily property operations.
- Experience managing direct reports, including maintenance staff and contractors preferred.
- Ability to multitask and manage time effectively while adhering to deadlines.
- Strong communication skills and ability to work collaboratively with staff, residents, and vendors.
- Desire to strategically advertise the community while staying in-tune with a competitive market.
- Experience with Yardi software preferred.
Benefits
- Competitive Bonus Structure
- 401(k) + Company Match
- Medical, Dental, & Vision Insurance
- Generous PTO (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
