About the position
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a Community Manager, a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
Responsibilities
- Foster positive relationships with residents, addressing their concerns and resolving issues promptly.
- Enforce lease agreements and community policies consistently and fairly.
- Organize and manage resident events and initiatives to promote a sense of community.
- Prepare and manage the property's budget, including revenue, expenses, and capital improvements.
Requirements
- High School diploma or equivalent (GED) required
- Bachelor's degree preferred
- 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management
- 2+ years of people management experience
- Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
- Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products.
- Successfully resolves resident issues as demonstrated by past work experience.
- Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance
- Ability to exercise professional judgment with composure.
- Manages contracts with third party service providers as demonstrated by previous work experience.
Benefits
- Comprehensive benefits - health, dental and vision
- 401(k) with company match
- Paid vacation and holidays
- Tuition reimbursement
- Employee stock purchase plan
- 20% discount on our incredible apartment homes
