About the position
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day. The Community Manager has full on-site day-to-day responsibility for all property (community) management activities/functions and ensures that a property or properties under his/her control are maintained at all times in good physical condition and with a stable fiscal operation, providing residents a clean and well-maintained community. The Community Manager is responsible for management, coordination and overseeing of all phases of the operation of a property, including (but not limited to): providing leadership and direction to all staff at the property, budget preparation and control, general administration, property maintenance (exterior and interior), unit leasing and collections, all financial and administrative reporting concerning the property, staff and residents, resident relations, and control of the financial resources and assets of the property.
Responsibilities
- Responsible for the management, direction, training and safety of all employees assigned to the property or properties under his/her control.
- Responsible for hiring, training, completing and conducting performance evaluations for all staff at the property.
- Establish schedules and assign staff for office work as well as routine and emergency work.
- Train staff in safe operating procedures, and accurately report all accidents and emergency situations.
- Creates, designs and executes marketing campaigns for leasing of rental units.
- Ensures all residents living in community meet compliance and eligibility requirements.
- Assist in preparation and implementation the annual budget and maintain accurate financial records for the property.
- Supervise any outside contractors working on the property.
- Participate in and direct office and maintenance staff regarding all move in/out and agency inspections.
- Meet and work with residents, resident organizations and resident services providers to address issues.
- Comply with all Company Accounting and Operations directives, policies and procedures.
- Continually inspect property recording deficiencies, making improvements and taking any required actions.
- Obtain all certifications or licenses that are required by the company, state or agencies within first year of employment.
- Perform other duties as assigned.
Requirements
- Two or more years' experience in multi-family residential property management.
- Multi-family residential leasing experience required.
- Accredited Resident Manager or similar designation preferred.
- Accounting/Financial and Administrative background preferred.
- Tax Credit, Section 8 and/or Public housing experience preferred.
- High School Diploma or equivalent required.
- Two or more years of college preferred.
- Required certifications or licenses preferred, or the ability to obtain within one year required.
Nice-to-haves
- Professional appearance and the ability to resolve conflicts in a professional manner.
- Excellent organizational skills with attention to detail and ability to keep accurate and legible financial records.
- Must possess valid driver's license, driving record and vehicle.
Benefits
- Competitive wage.
- Comprehensive benefit package including Medical, Dental, Vision, prescription, etc.
- Generous paid time off.
- 401 (k) plan with a company match.
- Michaels Employee Scholarship Program.
