Community Relations Manager / Healthcare Sales

About the position

Do you have a passion for establishing partnerships and strategies in achieving organizational excellence? Our Business Development & Sales teams focus on developing strategic solutions to align and grow the business. Jumpstart your career with this unique opportunity to become part of our Business Development team as a Community Relations Manager as we continue to expand in North Carolina!

Responsibilities

• Performs business development initiatives, including calling on potential new key accounts in the healthcare field
• Sustains a record of high achievement in business development and renewed business evidenced by quarterly and annual growth of new referrals
• Speaks directly with new and existing healthcare clients to explain features and benefits of services offered based on the client's needs
• Develops/implements accounts specific marketing approaches for each referral source. Observes/documents sales trends and competitors' activities and evaluates market conditions
• Identifies/prioritizes high dollar/volume accounts and with the Executive Director and Director of Business Development, prepares annual sales/marketing plans. Implements approved plans and evaluates/updates as indicated on a monthly basis
• Visits/contacts potential clients including hospitals, payers, families and physicians to promote programs organizes/coordinates local, specialized marketing events, in conjunction with Executive Director on a monthly basis, designed to educate consumers about programs
• Attends pertinent industry trade shows/conferences to promote Company services. Prepares literature/flyers to target specific customer groups as needed
• Provides timely updates to the company database with account contacts and ensures pre-established criteria for frequency of contacts not met
• Inputs/tracks account information and marketing activity and complete weekly/monthly/quarterly reports in specified format. Keeps abreast of industry trends/competitive activity and updates information as needed
• Completes payer pipeline and account information projects as required
• Collaborates with operational and clinical team members to ensure the very best outcomes for all patients
• Participates in weekly sales team calls and bi-weekly coaching calls as directed by Director of Business Development
• Participates in special projects and performs other duties as assigned by Director of Business Development

Requirements

• Minimum of five years of brand-development experience, five years of sales and profit building in a management position, and a proven, successful sales track record
• Neuro rehabilitation licensed clinicians (Physical, Occupational, Speech, Recreational Therapist, Social Worker) considered in lieu of brand development and sales experience
• Experience in Rehab Services, health/home care, human services, pharmacy and/or other medical outside sales preferred
• Effective communication skills, professionalism, and customer focus are essential for success in this role
• Must have executive-level knowledge of business development and strategic planning
• Must be self-motivated and able to think out of the box
• Ability to travel regularly and/or intermittently as the position demands

Nice-to-haves

• Experience in Healthcare Sales (services) highly preferred
• Built in healthcare network of referral sources in the North Carolina region
• Experience in Business Development highly preferred
• Personable and relationship building skills highly preferred
• Knowledge of the healthcare sector and market in the surrounding region; including but not limited to: Hospitals, Skilled Nursing, Home Health, Physicians, Surgeons, and various referral sources
• Workers Compensation knowledge a plus