About the position
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.
Responsibilities
- Enroll eligible members in UHC Essential Plan
- Build and foster relationships with key accounts (provider offices, CBOs, housings, etc.)
- Present health plan information to providers, business advocacies, potential eligible and responsible for closing sales
- Serve as point of contact for member to provide excellent service and enrollment experience
- Lead pipeline management
- Meet or exceed sales and enrollment expectations within assigned territory
- Conduct product information presentations in multiple settings, including in-home consultations
- Function independently and responsibly with minimal need for supervision
- Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
- Provide input, support and feedback on promotional opportunities, benefits, and other issues
- Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
- Manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
- Track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
- Input consumer demographics and interactions into company systems as appropriate
- Perform other duties as required
Requirements
- High School Diploma/GED
- 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
- Proficient in MS Office (Outlook, Word, Excel, Power Point)
- Valid driver's license, good driving history, reliable transportation, and current automobile insurance
- Ability to travel locally up to 100% of time within assigned sales territories in this NY market area
- Insured, dependable vehicle with current driver's license
- Ability to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required
- Reside within/commutable distance of their target geography
- Health & Accident Insurance license required. If you do not already have one, you must be willing to obtain a (company-sponsored) state health/life insurance license within 30 days of hire
- Bilingual Language in Korean, Tagalog, or Vietnamese or Chinese
Nice-to-haves
- Bilingual (Russian, Spanish, English, Arabic, French, etc.)
- Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory
- Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities
- Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided
- Previous outside sales and territory management experience
- Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Bonuses based on sales performance
