Community Support Specialist- CPRC Adult

About the position

The Community Support Specialist provides integrated, holistic, community-based support services. This role is essential in delivering quality and compassionate care to the communities served, focusing on supporting clients' movement toward recovery and resiliency goals. The position involves working collaboratively with clients and their families to develop and implement Wellness Plans, providing education and skill-building, and maintaining communication with other members of the integrated health team.

Responsibilities

• Provide individualized and group education services based on strengths, needs, abilities, and preferences identified collaboratively with client/family.
• Assist clients in identifying strengths, needs, abilities, and preferences regarding substance abuse/mental illness and participate in the development of Wellness Plans.
• Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness.
• Support clients in completing goals identified on Wellness Plans and review the WP with clients as required.
• Aid clients in accessing public services, including financial, housing, emergency assistance, and food.
• Maintain contact with clients who are hospitalized and participate in discharge planning.
• Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, and budgeting.
• Assist clients with developing personal support systems.
• Provide individual assistance to clients in accessing needed services, including accompanying clients to appointments.
• Follow up with clients regarding appointments and completion of forms.
• Contact consumers who have unexcused absences from the CSTAR program to re-engage them.
• Meet service provision expectations per client needs and company guidelines.
• Complete documentation and paperwork within the required timeframe.
• Communicate actively with other members of the integrated team regarding all areas of client wellness.
• Seek and include input from Integrated Health Team providers on clients' Wellness Plans.
• Work with clients to determine services needed and provide hand-offs to those services.
• Make referrals to additional services/providers as needed.

Requirements

• High School/GED required.
• Associate's/Bachelor's/Master's degree in a human service-related field preferred.
• At least four (4) years of experience required if no degree has been obtained.
• At least two (2) years of experience required if an Associate's degree is the highest education obtained.
• At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtained.
• All experience must include working with individuals with psychiatric, substance use, and/or developmental disabilities.
• A valid driver's license and agency established minimum automobile coverage required.

Benefits

• Advancement opportunities
• Professional development
• Licensure supervision
• Mentor opportunities
• Tuition reimbursement
• Scholarship program
• Employee Assistance Program
• Headspace Access
• Paid time off & Paid Holidays
• NHSC Loan Repayment Participant