Compliance Officer, Escalations

About the position

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Our fast-paced Compliance Escalations team is looking for a Compliance Officer with a strong understanding of integrity risks applicable to regulated financial institutions, particularly within the payments, financial services, or FinTech industries. A successful candidate has foundational experience in identifying and resolving compliance challenges, communicating effectively with stakeholders, and supporting risk-based decision-making. We are looking for a proactive, detail-oriented individual who exercises sound judgment, takes ownership of tasks, and thrives in a dynamic environment. The ideal candidate is structured, organized, and eager to develop their expertise in handling compliance escalations.

Responsibilities

• Support the assessment and resolution of escalated compliance matters, ensuring timely and effective follow-up.
• Work with internal teams-including legal, risk, and operations-to understand and analyze compliance risks related to AML/CFT, integrity, and regulatory obligations.
• Assist in developing compliance frameworks that enable the business to unlock new verticals in a controlled and compliant manner.
• Translate compliance challenges into clear, actionable next steps for internal stakeholders.
• Help identify opportunities for automation and process improvements to optimize compliance workflows.
• Contribute to the enhancement of escalation frameworks and procedures to improve the team's effectiveness.
• Support cross-functional collaboration with global colleagues across time zones to ensure seamless communication and execution of compliance initiatives.

Requirements

• 2-4 years of experience in a compliance, regulatory, or risk function within a financial institution, regulatory body, payments company, audit firm, or financial crime investigation unit.
• Foundational understanding of integrity risks in the payments and banking sector and how they materialize.
• Knowledge of AML/CFT and/or consumer compliance risks and how to manage them effectively.
• Familiarity with regulatory and licensing requirements governing payment/e-money institutions.
• Motivated to develop deep subject matter expertise in compliance, with a strong interest in understanding specific verticals, products, and regulations, and how they apply in a risk-based framework.
• Strong analytical and problem-solving skills, breaking down compliance challenges into clear, actionable insights.
• Good judgment, proactively seeking guidance when needed, and eager to take on increasing responsibility.
• Organized and detail-oriented, able to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills-clear, direct, and concise.
• Ability to work well in collaborative environments, engaging with different teams while maintaining a solution-oriented mindset.
• Eager to learn, develop expertise, and grow within the Compliance team.

Benefits

• Annual base salary range for this role is $105k - $155k.
• Diversity, Equity and Inclusion commitments.