Consumer Loan Processor Clerk

About the position

This position is responsible for interviewing consumer and mortgage loan applicants, and originating and processing consumer and mortgage loan applications. The role involves understanding and following all Bank Secrecy Act regulations, registering for NMLS, and completing required training. The employee will gather background information on loan applicants by interviewing them at branch locations or by phone, pulling credit reports, verifying debts, and estimating monthly payments for any outstanding debts not listed. The position also includes coordinating closings with attorneys, title companies, and branches for consumer loans, inputting approved mortgage and consumer loans onto the data processing system, and funding the loan closings. Quality control of appraisals, title updates, plot plans, and surveys for mortgages is also part of the job. The employee will prepare closing documents as necessary, review returned closing packages for accuracy and compliance, and follow up on pending documentation to ensure the completion of the file. Additionally, the role involves answering member phone inquiries for mortgage or consumer loan information, booking and funding of loans, submitting loans to Freddie Mac using loan prospector software, coordinating subordination requests for approval by the Vice President of Lending, collecting, auditing, and submitting HMDA information quarterly and annually, handling loan servicing including escrow and PMI disclosures and analysis, and making calls to cross-sell additional loan products.

Responsibilities

• Understands and follows all Bank Secrecy Act regulations.
• Registers for NMLS and completes required training.
• Gathers background information on loan applicants by interviewing loan applicants at the branch locations or by phone.
• Pulls credit reports for all accounts, verifies debts, estimates monthly payments for any outstanding debts not listed, and adds them to debts on application.
• Coordinates closings with attorneys, title companies and branches for consumer loans.
• Inputs approved mortgage and consumer loans onto the data processing system and funds the loan closings.
• Quality control of appraisals, title updates, plot plans and surveys for mortgages.
• Prepares closing documents as necessary.
• Reviews returned closing packages for accuracy and compliance.
• Follows-up on pending documentation to ensure the completion of the file.
• Answers member phone inquiries for mortgage or consumer loan information or maintenance.
• Booking and funding of loans.
• Submits loans to Freddie Mac using loan prospector software.
• Coordinates subordination requests for approval by the Vice President of Lending.
• Collects, audits and submits HMDA information quarterly and annually.
• Handles loan servicing including escrow and PMI disclosures and analysis.
• Makes calls/cross sells additional loan products.

Requirements

• HS Diploma or equivalent
• 1 year to 2 years similar or related experience
• Proficient in MS Office, especially Excel
• Good organizational skills and able to multitask
• Strong interpersonal skills
• Ability to comprehend simple instructions, short correspondence and memos
• Able to apply common sense understanding to carry out detailed written or oral instructions
• Ability to research, collect, and analyze data
• Creative at problem solving and developing alternative solutions
• Accuracy and attention to detail
• Strong verbal communication skills
• Able to present information in one-on-one and small group situations
• Good basic math skills.

Benefits

• Medical
• Dental
• Rx
• Vision
• Life Insurance
• Retirement Plans
• Vacation
• Sick and Personal