Consumer Loan Processor II - Home Equity

About the position

The Consumer Loan Processor II is primarily responsible for providing support to the lending areas by reviewing the accuracy of consumer loans from conditional approval to closing. This job is a Loan Originator and performs at least one of the following functions, or advertises or communicates that they can or will perform any of these functions, with an expectation of compensation or monetary gain: takes an application, arranges a consumer credit transaction, assists a consumer in applying or obtaining consumer credit, offer or negotiates consumer credit, otherwise obtains or makes an extension of consumer credit for another person.

Responsibilities

• Contacts customer directly to obtain conditions placed by lender or underwriter
• Reviews all required support materials, such as titles, and flood certifications to prepare files for closing
• Prepares required loan documentation for approved loan applications such as disclosures
• Provides support to customers, branches and lending staff as needed
• Assists in testing new systems and documentation software
• Collects and reviews all conditions placed on loan by lender or underwriter
• Contacts customers to collect and review additional information needed to close the loan as necessary
• Answers phone calls in queue as well as personal line to assist customers
• May assist in training the Loan Processor I
• Advises customers regarding changes in rate and term.

Requirements

• HS Diploma or GED required
• 1+ years loan documentation experience
• Detail oriented
• Working knowledge of Bank loan products and policies
• Knowledge of lending software preferred
• Proven ability to handle heavy workload and meet stringent deadlines
• Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external
• Working knowledge and understanding of regulations from different states
• Strong PC skills

Nice-to-haves

• 1+ years loan processing experience preferred
• Experience with Encompass preferred

Benefits

• Base salary and variable compensation/incentive awards
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development opportunities
• Training and onboarding sessions