Unclassified - Fort Worth, TX

posted 3 months ago

Full-time - Entry Level
Fort Worth, TX

About the position

The Content Creator / Embroidery Machine Technician position at The Embroidery Warehouse is a unique opportunity for individuals who are eager to learn and grow in both technical and creative fields. This full-time role is designed for those who can be trained to become proficient embroidery machine technicians while also possessing skills in media and content creation. The job is split between hands-on work with embroidery equipment and creating engaging content for social media and marketing purposes. In this role, you will dedicate at least half of your time to working directly with embroidery machines. This includes responsibilities such as quality control testing, machine tear downs, rebuilds, repairs, and upgrades. You will also provide support through phone, email, and video channels, assisting customers with their technical needs. As part of your training, you may be required to conduct in-house training sessions and could be sent on the road for tech repair jobs or additional training opportunities. The work environment is primarily located in a warehouse that is only slightly climate-controlled, which means you should be prepared for a setting that may get dirty at times. The content you create will focus on repairs, training, and support, in addition to general marketing efforts. There may also be opportunities for travel, which can be an excellent time to generate new content for the company’s platforms.

Responsibilities

  • Work hands-on with embroidery equipment including testing, tear downs, rebuilds, repairs, and upgrades.
  • Provide technical support via phone, email, and video.
  • Conduct in-house training sessions for new technicians.
  • Create engaging content for social media and marketing purposes.
  • Manage all aspects of content creation related to repairs, training, and support.
  • Travel for tech repair jobs or training as needed.

Requirements

  • Ability to learn and operate embroidery machines effectively.
  • Skills in media and content creation for social media and marketing.
  • Valid driver's license is required.
  • Willingness to work in a slightly climate-controlled warehouse environment.

Nice-to-haves

  • Experience in technical support or customer service.
  • Familiarity with social media platforms and content creation tools.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service