Content Designer II - Rider/Maps

About the position

We're seeking a Content Designer to help shape the future of transportation with innovative, functional, and delightful experiences for Uber riders. Working with the Rider/Maps design team, you'll craft content strategies and UX copy that guide users through the app with clarity and ease. You'll collaborate closely with cross-functional partners, advocate for user needs, and contribute to the growth of content design at Uber. In this role, you'll focus on projects that require a balance of strategy, systems thinking, and creativity. You'll help establish the effective messaging and information architecture for features in the Rider/Maps space, drive alignment across teams, and ensure that every word reflects Uber's commitment to accessibility, inclusivity, and simplicity.

Responsibilities

• Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language
• Develop scalable frameworks that align with global user needs and business goals
• Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences
• Incorporate insights and data from research, user feedback, and analytics to validate and improve your work
• Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber's global standards
• Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber
• Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment
• Develop content guidelines and other tools to grow the practice of content design at Uber

Requirements

• 3+ years of relevant experience in content design and UX writing
• A portfolio demonstrating your ability to craft clear, impactful content for digital products
• Experience collaborating across cross-functional teams to deliver user-centered solutions

Nice-to-haves

• A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking
• Experience designing for consumer-facing products with an understanding of content design best practices
• Familiarity with localization, accessibility, and global content standards
• Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines
• Strong communication and presentation skills, with the ability to advocate for content decisions
• Background in conversational content design is a plus

Benefits

• Eligible to participate in Uber's bonus program
• May be offered an equity award & other types of compensation
• Various benefits as detailed on Uber's careers benefits page