Content Designer

Hybrid - Bangalore, IN

Professional, Scientific, and Technical Services

About the position

We are looking for experienced Content Designers to join our teams as individual contributors taking responsibility for completing complex design activities and artifacts, and collaborating with designers, design leads, and other professionals. The role will involve working within an agile scrum team, modeling and formatting content into viable, feasible, and desirable solutions, and creating content that drives user actions based on agreed requirements and research.

Responsibilities

• Researching and studying the subject and context to inform content.
• Writing, curating, and editing content for accuracy, clarity, and usability.
• Taking complex information and turning it into simple content for users.
• Creating content that drives user actions based on agreed requirements and research.
• Defining and applying consistent voice and tone throughout user journeys.
• Defining content goals and journeys based on user or customer needs.
• Localizing content for specific audiences and markets.

Requirements

• Bachelor's Degree.
• Experience using content design and technical writing tools (Figma, WalkMe, and Dita XML editors).
• Ability to create and communicate meaning throughout product or service experiences for users and customers.
• Experience of planning and facilitating workshops to reach a specific outcome.
• Experience of working within an Agile scrum team (working across Designers, Product Owners, Developers and Researchers).
• Ability to help people understand the value of solutions with clarity and consistency.