About the position
mdf commerce Inc. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers. Working in the GovTech sector for our new brand SOVRA, we are currently looking for a Contract Portfolio Manager to join our team to lead the strategic and operational oversight of government contract portfolios, organizational, and end-user management within our Procurement Transformation Programs (TRX). This role is critical in driving the financial success, compliance, and growth of transactional programs by assisting internal and external stakeholders in assessing cooperative contracts, identifying duplication or underutilization, and ensuring contracts are relevant, properly utilized, and integrated into reporting and marketplace platforms. The Contract Portfolio Manager will be part of a team responsible for maintaining contract data integrity across SOVRA's solutions while working closely with internal teams, state and local government agencies. A key part of this data maintenance and collaboration also includes support all program teams in creating and keeping organizational and end-user data up to date and accurate in SOVRA's solutions. This position offers a high-impact opportunity to shape the future of TRX programs by optimizing processes, scaling operations, and improving contract data quality and consistency across internal workflows.
Responsibilities
- Manage and optimize the contract portfolio lifecycle by collaborating with cross-functional teams, integrating new suppliers and contracts to enhance contract visibility, and ensuring seamless reporting and promotion.
- Ensure accurate management of contract amendments, product and pricing updates, and supplier quality contract information within our eProcurement software, Marketplace, and Reconciler.
- Lead data validation and peer review processes to ensure high-quality contract data across internal platforms.
- Assist General Managers, Local Government Managers with creating and maintaining public purchasing organizational information in SOVRA's solutions to ensure that end-users from these organizations have uninterrupted access to the contracts and solution functionality.
- Support General Managers, Local Government Managers in creating and maintaining end-user data in SOVRA's solutions.
- Standardize data tracking, contract amendments, and compliance workflows to improve efficiency.
- Become an expert in SOVRA's ePro software modules and be familiar with Marketplace and Reconciler products to ensure the tools being used to support our clients is optimized and configured properly for our end users.
- Drive automation and streamline reporting processes using Excel, Smartsheet, HubSpot, and other business intelligence tools.
- Establish and maintain best practices for data entry, validation, and contract monitoring.
- Identify opportunities for supplier and buyer engagement to increase program adoption and utilization with internal teams.
- Mentor the Program Support Specialists-TRX Programs, ensuring objectives align with TRX program goals.
- Set performance metrics and provide ongoing coaching to improve efficiency and accuracy in contract support functions.
- Foster a collaborative and growth-oriented environment that empowers stakeholders to take initiative and innovate.
- Serve as the primary liaison between General Managers, Local Government Managers, Compliance and Supplier Success team members to ensure seamless program execution.
- Provide performance reporting to senior leadership on contract portfolios.
- Provide new portfolio recommendations to expand state offerings by leveraging available contracts from other states as a benchmark for our customers.
Requirements
- Experience working with government, public sector or other similar contract portfolios.
- Strong communication skills to interact effectively with government entities, vendors, and internal teams and leadership.
- Familiarity with contracting platforms and tools, eMarketplaces, and compliance reporting.
- Proactive mindset with a focus on continuous improvement and operational efficiency.
- Must be a multi-tasker acclimated to a challenging, fast-paced environment, implementing strategic approaches while generating data-driven sustainable value.
- Bachelor's in business administration, finance, procurement, supply chain or related field (equivalent experience). Plus, but not required, certification related to procurement such as: NIGP Certified Procurement Professional (NIGP-CPP) and Certified International Procurement Professional (CIPP).
- 3+ years of experience in contract management, public sector procurement (e.g., government higher education, K-12), financial operations, or related fields.
- Proficiency in Microsoft Office applications (including advanced level working knowledge of Excel), with preferred additional experience with CRM tools (e.g., HubSpot), Smartsheet, and contracting/procurement applications.
- Proven experience in reading and reporting data, compliance tracking, and vendor management.
- Strong leadership and team management skills, with preferred experience overseeing contract administration teams.
- Analytical mindset with a passion for problem-solving and process optimization.
- Ability to manage multiple projects, deadlines, and stakeholders in a fast-paced environment.
Benefits
- A flexible work schedule (40 hours/week).
- Work equipment provided while working from home.
- Competitive benefits, 401K, and compensation programs.
- Flexible paid vacation, personal, and sick days off.
- Closed office during the holidays-Paid vacations between Christmas and New Year's Day.
