Contractor IT (Technical Writer)

ASGN - Merrifield, VA

Full-time - Entry Level

Merrifield, VA

Administrative and Support Services

About the position

Apex Systems is seeking a highly skilled and detail-oriented Technical Writer to join our Process Improvement & Planning team. The ideal candidate will possess a strong background in documentation and writing, coupled with a deep understanding of technology and processes. This role involves creating clear, concise, and comprehensive documentation to support products, services, and internal processes. The Technical Writer will be responsible for developing and maintaining various types of documentation, including user manuals, process guides, and technical documentation, ensuring that all materials are consistent and of high quality. In this position, the Technical Writer will collaborate closely with cross-functional teams, including leads, engineers, product managers, and developers, to gather necessary information and ensure that documentation is accurate and complete. Participation in meetings and product development discussions is essential to stay informed about new features, changes, and updates. The role also requires research and analysis to interpret technical information and produce user-friendly documentation that meets the needs of users. Additionally, the Technical Writer will manage documentation repositories, implement version control, and review documentation for accuracy and adherence to standards. This position demands strong problem-solving skills, the ability to work independently and as part of a team, and the capacity to handle multiple tasks while meeting tight deadlines.

Responsibilities

• Create, revise, and maintain technical documentation, including user manuals, process guides, technical and business documentation, and procedures.
• Develop and standardize templates and documentation processes to ensure consistency and quality across all materials.
• Work closely with cross-functional teams, including leads, engineers, product managers, and developers, to gather information and ensure accurate and complete documentation.
• Participate in meetings and product development discussions to stay informed on new features, changes, and updates.
• Research, analyze, and interpret technical information to produce user-friendly documentation.
• Continuously update documentation based on new product releases, updates, and user feedback.
• Organize and manage documentation repositories to ensure documents are easily accessible and up to date.
• Implement and manage version control for documentation to track changes and updates.
• Review documentation for accuracy, presentation, completeness, and adherence to standards.
• Test and validate documentation content against actual products and processes to ensure usability.

Requirements

• Bachelor's degree in Technical Writing, English, Communications, Computer Science, or a related field.
• Proven experience as a Technical Writer, preferably in the technology sector, with a strong understanding of technical concepts, software development, and engineering processes.
• Excellent written and verbal communication skills.
• Proficiency in documentation tools such as Microsoft Office, Adobe Acrobat, SharePoint, and other content management systems.
• Strong attention to detail and organizational skills.
• Ability to explain complex technical information in a clear and concise manner.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to documentation challenges.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Ability to work under pressure and meet tight deadlines.

Nice-to-haves

• Experience with Agile development methodologies.
• Knowledge of technology and software development tools.
• Certification in Technical Writing and/or content management.

Benefits

• Quality career resources
• Training and certifications
• Development opportunities
• Comprehensive benefits package