Contractor Outside Sales

$60,000 - $60,000/Yr

Gold Beach Lumber Yard - Dallas, OR

Full-time - Entry Level

Dallas, OR

Merchant Wholesalers, Durable Goods

About the position

The Contractor Outside Sales Associate at Cascade Home Center is responsible for conducting sales activities both in-store and in the field. This role focuses on providing product knowledge, superior customer service, and promoting the company's image while expanding the customer base through new relationships. The position also involves training internal staff and customers on product knowledge and serving as a technical resource.

Responsibilities

• Conduct outside sales activities, both in store and in the field.
• Thorough understanding and execution of the Seven Steps of Customer Service.
• Responsible for the completion of all transactions initiated by onsite contacts.
• Customer contact reporting and documentation regarding concerns, issues, opportunities and praise.
• Troubleshooting and resolution of product or customer relation opportunities.
• Organize product knowledge training opportunities for internal staff and customers.
• Daily/weekly scheduling of infield activities.
• Seeking out new business opportunities and relationships to expand the company's customer base.
• Promoting and marketing the company's philosophy, abilities, services and products to the store's local communities and market.
• Extending information and knowledge to customers about current and new industry products that the company can supply to support the customers to be successful in their projects.
• Maintain profit and store objectives as directed by management.

Requirements

• High school diploma or GED required.
• Minimum 2 years' experience in the building materials / hardware industry.
• Ability to read and understand construction blueprints and convert the plans into a building materials list.
• Good organization, time management and prioritization skills.
• Ability to work within a team environment to accomplish both store and company goals.
• Effective communication skills, including speaking and writing on technical and business topics.
• Great customer service and interpersonal skills.

Nice-to-haves

• College degree in Business or Marketing or extensive building materials / hardware industry experience is preferred.
• Epicor Eagle experience is a plus.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance