Trane Technologies - Cincinnati, OH
posted 4 months ago
Trane Technologies is seeking a dedicated Controls Account Manager to join our team in Cincinnati, Ohio. This full-time position is pivotal in developing and maintaining strong customer relationships with building owner accounts. The successful candidate will be responsible for maximizing account share and ensuring customer retention by providing expert knowledge and consultation on HVAC controls solutions tailored to meet customer needs. This role requires a proactive approach to understanding market opportunities and customer requirements, as well as the ability to assemble and coordinate acquisition teams for various projects. In this position, you will engage with customers to identify their specific HVAC control challenges and develop solutions that consider both financial and performance-based factors. You will be tasked with converting leads into opportunities by effectively managing the sales process, identifying necessary team members, and clearly communicating the next steps. Additionally, you will create and execute a business plan tailored to each account, focusing on long-term mutual support to foster a successful partnership. The role also involves providing technical assistance to customers regarding HVAC controls, Trane products, and relevant industry issues. As part of your responsibilities, you will be required to travel to customer job sites, which may involve outdoor work and exposure to various environmental conditions, including mechanical rooms and variable weather. This hands-on aspect of the job is essential for understanding customer needs and delivering effective solutions.