COO Program Delivery Lead

About the position

The Project/Program Management Senior Lead at Citi is a strategic role focused on managing data-related initiatives within the Data Program. This position requires excellent communication and project management skills to ensure compliance with Citi's Data Management Policy, which is critical for regulatory oversight. The role involves significant responsibility for project delivery, stakeholder engagement, and adherence to best practices in project management across various business lines.

Responsibilities

• Project Manage data related initiatives across the Data Program.
• Provide project management support to Data Program managers and ensure that detailed, tracked, monitored, and measured project plans are in place.
• Ensure that Project Management principles are maintained, delivered, and applied across the data management projects and initiatives in compliance with corporate policy and best-practice standards.
• Drive process standardization with consistent measures of progress, quality, and benefits across all CDO Data projects.
• Improve timeliness in decision making across teams and escalate potential roadblocks.
• Identify and drive resolution of issues, including those outside established programs of work.
• Coordinate PM related regulatory inquiries and provide guidance during internal/external audits.
• Lead on-demand project reviews and post-mortems.
• Enforce program and project management governance guidelines and follow up on exceptions.
• Establish clear escalation paths to raise Program Management concerns to Senior Management team.

Requirements

• 10+ years of experience in project management.
• Master's degree or equivalent experience, potentially a Bachelor's degree.
• Experience in managing Data Governance and Data related initiatives.
• Strong communication and diplomacy skills to guide and influence others.
• Excellent interpersonal relationships with the ability to influence and negotiate with stakeholders.
• Critical thinking and problem-solving skills.

Nice-to-haves

• Prior experience in complex problem solving across multiple businesses and geographies.
• Experience in Scrum and Test Driven Development methodologies.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance