Corporate Trainer

About the position

The Corporate Trainer is critical to our success and outstanding reputation for service. The primary focus of this position is to develop, maintain, and deliver relevant, interactive training to both new and existing employees to achieve organizational goals. The main responsibility of this position is to support the initiatives of strong performance management and training initiatives for all areas and levels of the organization, ensuring a consistent message and delivery of the Credit Union's mission, values, and brand. This position will also be responsible for the success of our new hires and will conduct new hire training on an ongoing basis.

Responsibilities

• Responsible for the design, development, and delivery of in-person/virtual people skill, technical learning and development programs to a wide range of job roles and functions, including member facing and support team members, specialized departments, supervisors and managers.
• Supports and facilitates ongoing employee training programs such as new employee training, loan, new account, sales and product training.
• Formulates training outline and determines instructional methods, utilizing individual training, group instructions, demonstrations, and workshops; selects or develops training aids such as handbooks, visual aids, and tutorials.
• Collaborate with stakeholders and cross-functional teams to identify specific learning needs, ensuring training content is tailored to unique team needs to support onboarding, continuing training, and any other facets of the employees’ learning needs.
• Conducts regular needs assessments to accomplish this.
• Evaluates and assists in designing training manuals and related materials, training classes, and training procedures.
• Administers and utilizes our Learning Management System to create training courses, initiate enrollment, generate reports, and manage curriculum assignments.

Requirements

• Three to five years of similar or related experience.
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.

Benefits

• Healthcare, dental and life insurance
• 401(k)
• Personal time off
• Employee discounts on loans and other perks