Counter Sales Associate

Full-time - Entry Level

Mobile, AL

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Counter Sales Associate at Poolcorp is responsible for providing exceptional customer service and support in a fast-paced sales environment. This role involves assisting customers with their needs, processing sales orders, and ensuring a smooth sales process while representing the company professionally.

Responsibilities

• Establish relationships with customers by assisting walk-in and phone customers.
• Process, pull, and distribute customer products quickly and efficiently.
• Handle questions and complaints in a timely and professional manner.
• Accurately perform data entry of sales orders to generate invoices for products ordered.
• Secure payment of invoices with proper funds or obtain credit authorization in accordance with company policy.
• Evaluate and determine disposition of warranty items handled at the counter.
• Estimate delivery dates to customers based on vendor's production and delivery schedules.
• Assist in receiving, shipping, and general warehouse duties.

Requirements

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• Ability to move 100 pounds with a dolly.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations, and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction helpful.

Nice-to-haves

• Bilingual skills.

Benefits

• Paid parental leave
• Employee stock purchase plan
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Life insurance
• Prescription drug insurance