Counter Sales Representative

Brady Trane Service • Greensboro, NC

370d

About The Position

Brady has brought together some of the best minds in building service technology, engineering, installation, and customer service - and we're looking for more. As a leading Trane independent office, we sell, service, repair, and maintain HVAC equipment for our mission-critical customers. Our team brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. What's it like to work here? Each day brings fresh challenges that call for both knowledge and imagination. You're surrounded by people who enjoy working as a team to solve problems. At the end of the day, you know you've helped people stay comfortable and productive. You've helped companies head off issues and operate more efficiently. Plus it's a good feeling knowing your talents are appreciated and rewarded.

Requirements

• One-year certificate from college or technical school in HVAC.
• Three to five years parts counter or related experience.
• Proficiency in Microsoft office programs.
• General familiarity with computers and the ability to learn new software applications.
• Valid Drivers License.

Responsibilities

• Conducts sales of HVAC parts, equipment, and supplies over the phone and over the counter.
• Orders required parts.
• Answers customer calls and identifies parts.
• Coordinates product promotions.
• Loads and unloads shipment of parts, supplies, and equipment.
• Receives and processes customer orders.
• Responds to customer's inquiries, questions, or complaints regarding products or services.
• Responsible for warranty administration on all parts.
• Records changes in inventory status by completing paperwork and updating database as necessary.
• Maintains supplies inventory by recording quantities used and determining supplies needed.
• Delivers parts orders to customer locations or job sites.
• Responds to literature requests from customers.
• Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.
• Flexibility to work overtime/weekends, as required.

Benefits

• Medical, Dental and Vision insurance.
• Life & AD&D insurance.
• Short and Long Term Disability.
• 401(k) / profit sharing.
• Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 251-500 employees