Credit Union Call Center Specialist II

$52,000 - $52,000/Yr

Advantage Credit Union Staffing - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Credit Intermediation and Related Activities

About the position

The Credit Union Call Center Specialist II position is a temporary full-time role focused on providing customer support in a call center environment for a credit union in Los Angeles, CA. The specialist will handle member transactions, resolve customer issues, and maintain professionalism in a high-demand setting.

Responsibilities

• Provide customer support over the phone in a call center environment
• Perform member/customer transactions on checking and savings accounts and process payments
• Focus on and resolve customer issues
• Maintain a calm, professional demeanor when faced with high demand/high volume workloads

Requirements

• 2 years of call center experience within a credit union or bank
• Previous experience opening new accounts and taking consumer loan applications
• Demonstrated ability to handle a variety of customer requests including difficult customer situations
• Possess an enthusiastic and professional attitude
• Excellent written and verbal communication skills

Nice-to-haves

• Symitar experience preferred

Benefits

• $25 per hour
• Full-time temporary position for 3-4 months