Cricket Wireless Lead Scrum Master

About the position

Cricket Wireless is seeking a Lead Scrum Master to join their Shared Services and Retail Delivery team. The ideal candidate will facilitate the development and growth of cross-functional teams, fostering an Agile/Scrum mindset and promoting continuous improvement. This role involves planning and facilitation, providing support to teams, removing obstacles, and offering coaching and mentorship. As a servant-leader, the Lead Scrum Master will optimize the value stream for effective delivery and collaborate with other Agile/Lean practitioners to share knowledge and best practices on a larger scale.

Responsibilities

• Establish Scrum as defined in the Scrum Guide
• Improve Scrum Team effectiveness via implementation of best practices, within the Scrum framework
• Scrum Team Support
• Able to put ego to the side and the 'desire to control' the team by teaching and mentoring the team members in self-organizing behavior
• Help the Scrum Team to focus on creating high-value Increments that meet the Definition of Done
• Facilitate the removal of impediments to the Scrum Team's progress
• Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox
• Recommend techniques for effective Product Goal definition and Product Backlog management
• Promote the Scrum Team's understanding of the need for clear and concise Product Backlog items
• Help establish empirical product planning for a complex environment
• Facilitating stakeholder collaboration as requested or needed
• Lead, train, and coach the organization in its Scrum adoption
• Plan and advise Scrum implementations within the organization
• Help employees and stakeholders understand and enact an empirical approach for complex work
• Remove barriers between stakeholders and Scrum Teams

Requirements

• Minimum of 5-7 years in Telcomm
• Minimum of 5-8 years of service to a team in the role of a scrum master
• Bachelor of Science degree in any Technical, Engineering, Information Systems or related fields preferred
• PSM (Professional Scrum Master) certification from scrum.org
• Additional certifications in one or more would be preferred SAFe (SSM, PMI Agile Certified Practitioner (PMI-ACP))

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone