Critical Facilities Data Center Technician

About the position

Critical Facilities Data Center Technician will have a strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all systems. Individuals are expected to demonstrate technical expertise in one craft area (Electrical, HVAC, Piping/Plumbing, Central Utility Plant Operations) and be multi-skilled in others in order to successfully complete daily/weekly work assignments.

Responsibilities

• Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, crac, crah, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems.
• Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment.
• Must record readings and make and adjust where necessary to ensure proper operation of equipment.
• Monitor building management systems and respond to alarms and alerts promptly.
• Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Maintains a clean and safe workplace.
• Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk.
• Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
• Understanding and complying with emergency escalation procedures.
• Perform additional job duties as required.

Requirements

• High School diploma or GED equivalent.
• 4+ years related work experience.
• Demonstrated verbal/written communication skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before small groups of tenants or fellow employees.
• Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.
• Must be able to professionally interact with tenants and contractors.

Nice-to-haves

• Corrigo Experience.
• MCIM / Salesforce Experience.
• Zendesk Experience.
• Service Now Experience.
• Hands-on experience working in a data center/critical facility, including UPS.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Compensated for Holidays Worked
• Pay differential for Night Shift Employment