CSA - Customer Service Associate

$33,488 - $37,648/Yr

Unclassified - Port Jefferson Station, NY

Part-time,Full-time - Entry Level

Port Jefferson Station, NY

About the position

The Customer Service Associate at Local Lash Supply is responsible for providing exceptional customer service in a retail environment. The role involves assisting customers, demonstrating product features, and maintaining store organization. The ideal candidate should have a passion for beauty and customer service, along with strong communication skills.

Responsibilities

• Provide exceptional customer service by assisting shoppers with their needs
• Utilize phone etiquette to handle customer inquiries and orders
• Demonstrate product features through effective product demos
• Maintain a tidy and organized store by restocking shelves as needed
• Supervise and train new employees on sales techniques
• Utilize retail math skills to process transactions accurately
• Upsell products to increase sales revenue

Requirements

• Previous experience in retail sales is preferred but not required
• Proficiency in basic math for handling transactions
• Ability to work in a fast-paced environment while maintaining a positive attitude
• Strong communication skills and the ability to work well in a team setting

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance