Customer Service Associate - Temporary

Walgreens Boots Alliance - Cheyenne, WY

Part-time - Entry Level

Cheyenne, WY

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience while providing efficient checkout service. This temporary part-time role involves engaging with customers, resolving issues, and ensuring compliance with company policies and local laws.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Models and shares customer service best practices with team members.
• Recommends items for sale and trade-up or companion items to customers.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional and seasonal merchandise.
• Assists with separation of food items and product placement as specified by policies.
• Provides customer service in the photo area, including digital passport photo service.
• Assumes web pick-up responsibilities and monitors orders in Picture Care Plus.
• Assists with exterior and interior maintenance to ensure store cleanliness.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Flexible scheduling
• Part-time employment
• Training and personal development opportunities