Walgreens Boots Alliance - Grants, NM

posted about 2 months ago

Full-time - Entry Level
Grants, NM
Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering exceptional customer experiences while performing various operational tasks. This temporary position focuses on engaging with customers, processing transactions, and maintaining store standards to ensure a pleasant shopping environment.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides courteous checkout service.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive experience.
  • Shares customer service best practices with team members.
  • Provides fast and efficient service to customers.
  • Recommends items for sale and trade-up options to customers.
  • Processes customer purchases, including cash handling and returns.
  • Maintains cleanliness and organization of counters and shelves.
  • Implements asset protection procedures to minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains promotional displays and merchandise organization.
  • Assists with food item separation and stock rotation.
  • Provides customer service in the photo area, including digital passport photos.
  • Monitors and fills web pick-up orders for customers.
  • Assists with store maintenance to ensure a neat appearance.
  • Completes special assignments and tasks as assigned.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to handle cash transactions accurately.
  • Basic knowledge of store systems and equipment.
  • Ability to work in a fast-paced environment.
  • Good communication skills.

Nice-to-haves

  • Experience in retail or customer service roles.
  • Familiarity with cash register operations.
  • Knowledge of inventory management.

Benefits

  • Flexible scheduling options.
  • Employee discounts on products and services.
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