Walgreens Boots Alliance - Goodyear, AZ

posted about 2 months ago

Full-time - Entry Level
Goodyear, AZ
Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, processing transactions, and maintaining store operations. This temporary position requires a commitment to customer service excellence and adherence to company policies and procedures.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with team members.
  • Registers sales on assigned cash register and provides efficient checkout service.
  • Recommends items for sale to customers and suggests trade-up and companion items.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
  • Implements company asset protection procedures to minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains displays, including promotional and seasonal merchandise.
  • Assists with separation of food items and product placement as specified by policies.
  • Provides customer service in the photo area, including digital passport photo service.
  • Assumes web pick-up responsibilities and monitors orders in Picture Care Plus.
  • Assists with exterior and interior maintenance to ensure a clean store appearance.
  • Completes special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

Benefits

  • Flexible hours
  • Employee discounts
  • Health insurance options
  • Paid time off
  • 401k options
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